{"id":180847,"date":"2026-01-06T12:19:23","date_gmt":"2026-01-06T12:19:23","guid":{"rendered":"https:\/\/beta-ukri.msappproxy.net\/?page_id=180847"},"modified":"2026-01-23T13:46:06","modified_gmt":"2026-01-23T13:46:06","slug":"ukri-funding-systems-helpdesk","status":"publish","type":"page","link":"https:\/\/www.ukri.org\/who-we-are\/contact-us\/ukri-funding-systems-helpdesk\/","title":{"rendered":"UKRI funding systems helpdesk"},"content":{"rendered":"<p>The helpdesk is responsible for providing front line support to users of:<\/p>\n<ul>\n<li>the UKRI Funding Service<\/li>\n<li>Studentship Data System<\/li>\n<li>Research Outcomes<\/li>\n<li>the Joint Electronic System (Je-S) system<\/li>\n<\/ul>\n<p>We receive a high volume of calls. Before contacting us, check <a href=\"\/apply-for-funding\/\">funding related guidance<\/a> as you may find the answer there.<\/p>\n<h2>Get help with funding opportunities<\/h2>\n<p>Contact details for specific opportunities are in the guidance on the <a href=\"\/opportunity\/\">funding finder<\/a>.<\/p>\n<p>You can also <a href=\"\/apply-for-funding\/develop-your-application\/how-applicants-use-the-ukri-funding-service\/\">find help on using the Funding Service<\/a>.<\/p>\n<h3>Innovation Funding Service<\/h3>\n<p>For queries and contact details relating to Innovate UK or the Innovation Funding Service, <a href=\"\/councils\/innovate-uk\/guidance-for-applicants\/general-guidance\/contact-us\/\">visit Innovate UK<\/a>.<\/p>\n<h2>Help with costings and applications<\/h2>\n<p>Contact your research office first. Allow enough time for your organisation\u2019s submission process.<\/p>\n<h2>Contact the helpdesk<\/h2>\n<p>If you cannot find what you need online, contact the relevant helpdesk.<\/p>\n<h3>Funding Service and Studentship Data System<\/h3>\n<p>Email: <a href=\"mailto:support@funding-service.ukri.org\">support@funding-service.ukri.org<\/a><br \/>\nPhone: 01793 547490<\/p>\n<p>Our phone lines are open:<\/p>\n<ul>\n<li>Monday to Thursday 8:30am to 5pm<\/li>\n<li>Friday 8:30am to 4:30pm<\/li>\n<\/ul>\n<h3>Je-S<\/h3>\n<p>Email: <a href=\"mailto:jeshelp@je-s.ukri.org\">jeshelp@je-s.ukri.org<\/a><br \/>\nPhone: 01793 444164<\/p>\n<p>Our phone lines are open:<\/p>\n<ul>\n<li>Monday to Thursday 8:30am to 5pm<\/li>\n<li>Friday 8:30am to 4:30pm<\/li>\n<\/ul>\n<h3>Research Outcomes<\/h3>\n<p>Email: <a href=\"mailto:researchoutcomes@funding.ukri.org\">researchoutcomes@funding.ukri.org<\/a><br \/>\nPhone: 01793 547490<\/p>\n<p>Our phone lines are open:<\/p>\n<ul>\n<li>Monday to Thursday 8:30am to 5pm<\/li>\n<li>Friday 8:30am to 4:30pm<\/li>\n<\/ul>\n<h2>Give feedback<\/h2>\n<p>Tell us about your experience with the Funding Service by completing this <a href=\"https:\/\/forms.office.com\/e\/XQLhTBxTaF\">short feedback survey<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The helpdesk is responsible for providing front line support to users of: the UKRI Funding Service Studentship Data System Research Outcomes the Joint Electronic System (Je-S) system We receive a high volume of calls. Before contacting us, check funding related guidance as you may find the answer there. Get help with funding opportunities Contact details [&hellip;]<\/p>\n","protected":false},"author":90,"featured_media":0,"parent":157,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[90],"tags":[],"wf_page_folders":[],"class_list":["post-180847","page","type-page","status-publish","hentry","category-ukri"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/pages\/180847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/users\/90"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/comments?post=180847"}],"version-history":[{"count":14,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/pages\/180847\/revisions"}],"predecessor-version":[{"id":182788,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/pages\/180847\/revisions\/182788"}],"up":[{"embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/pages\/157"}],"wp:attachment":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/media?parent=180847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/categories?post=180847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/tags?post=180847"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/wf_page_folders?post=180847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}