{"id":29452,"date":"2021-07-29T15:27:49","date_gmt":"2021-07-29T14:27:49","guid":{"rendered":"https:\/\/beta-ukri.msappproxy.net\/?post_type=council&#038;p=29452"},"modified":"2025-09-30T11:55:37","modified_gmt":"2025-09-30T10:55:37","slug":"contact-and-support","status":"publish","type":"council","link":"https:\/\/www.ukri.org\/councils\/stfc\/guidance-for-applicants\/contact-and-support\/","title":{"rendered":"Contact and support &#8211; STFC"},"content":{"rendered":"<h2>The UKRI Funding Service helpdesk<\/h2>\n<p>Any queries regarding the system or the submission of applications through the Funding Service should be directed to the helpdesk.<\/p>\n<p>Email: <a href=\"mailto:support@funding-service.ukri.org\">support@funding-service.ukri.org<\/a><\/p>\n<p>Phone: 01793 547490<\/p>\n<p>Our phone lines are open:<\/p>\n<ul>\n<li>Monday to Thursday 8:30am to 5:00pm<\/li>\n<li>Friday 8:30am to 4:30pm<\/li>\n<\/ul>\n<p>To help us process queries quicker, we request that users highlight the council and opportunity name in the subject title of their email query, include the application reference number, and refrain from contacting more than one mailbox at a time.<\/p>\n<p>More information about <a href=\"\/apply-for-funding\/how-to-apply\/how-applicants-use-the-ukri-funding-service\/\">how to use the Funding Service<\/a>.<\/p>\n<h2>General grants policy queries<\/h2>\n<p>Email: <a href=\"mailto:grantspolicy@stfc.ac.uk\">grantspolicy@stfc.ac.uk<\/a><\/p>\n<h2>Studentships enquiries<\/h2>\n<p>Email: <a href=\"mailto:studentships@stfc.ac.uk\">studentships@stfc.ac.uk<\/a><\/p>\n<h2>Fellowships enquiries<\/h2>\n<p>Email: <a href=\"mailto:fellowships@stfc.ac.uk\">fellowships@stfc.ac.uk<\/a><\/p>\n<h2>Research grants<\/h2>\n<p>Enquiries about remit (that is, whether the scientific areas of the proposed work fits within the scope of activities and science areas supported by STFC).<\/p>\n<p>Email: <a href=\"mailto:remitquery@stfc.ac.uk\">remitquery@stfc.ac.uk<\/a><\/p>\n<h2>Peer review process<\/h2>\n<p>Email: <a href=\"mailto:grantspolicy@stfc.ac.uk\">grantspolicy@stfc.ac.uk<\/a><\/p>\n","protected":false},"parent":29427,"template":"page.php","categories":[56],"tags":[],"wf_council_folders":[287,129],"class_list":["post-29452","council","type-council","status-publish","hentry","category-stfc"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/council\/29452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/council"}],"about":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/types\/council"}],"version-history":[{"count":10,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/council\/29452\/revisions"}],"predecessor-version":[{"id":175547,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/council\/29452\/revisions\/175547"}],"up":[{"embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/council\/29427"}],"wp:attachment":[{"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/media?parent=29452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/categories?post=29452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/tags?post=29452"},{"taxonomy":"wf_council_folders","embeddable":true,"href":"https:\/\/www.ukri.org\/wp-json\/wp\/v2\/wf_council_folders?post=29452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}